The hotel offers amenities for your comfortable stay and unforgettable experiences
Easy Parking!
“The off-road parking made our stay stress-free, allowing us to explore the area without worrying about our vehicle.” view full review
Delicious Breakfast!
“Breakfast was a highlight of our stay, offering a variety of high-quality options that fueled us for the day ahead.” view full review
Comfortable Haven
“Our room was not only clean but also incredibly comfortable, making it easy to relax and enjoy a restful night's sleep.” view full review
Spotless Facilities
“The cleanliness of the bathroom impressed me; everything was spotless and well-maintained, which added to our overall satisfaction.” view full review
General
Wi-Fi
Guest Parking
Electric kettle
Dining
Bar/ Lounge area
Room features
Sitting area
Patio
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
5 Hamilton Street,
Chester,
United Kingdom,
CH2 3JG,
Cheshire
Map view
5 Hamilton Street,
Chester,
United Kingdom,
CH2 3JG,
Cheshire
City landmarks
City Walls
Walls of Chester
2.1
km
Zoo
Chester Zoo
3.0
km
Church
Chester Cathedral
2.2
km
Watergate Square
Chester Racecourse
2.1
km
Grosvenor Street
Chester Castle
2.1
km
Museum
The Grosvenor Museum
2.7
km
Church
St Paul's Church
960 m
Church
St John the Baptist's Church
1.5
km
Museum
Cheshire Military Museum
2.7
km
Park
Grosvenor Park
1.7
km
Church
Wesley Church Centre
1.5
km
45 Eastgate Street
Eastgate Clock
2.1
km
Chester CH1 3DH
Chester Shot Tower
770 m
Church
Church of St Peter
1.6
km
30 Watergate Street
Booth Mansion
1.7
km
Museum
Dewa Roman Experience
2.5
km
St Michaels Church Bridge Street
Chester Golf Club
2.5
km
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
1.6
km
Park
Grosvenor Park Miniature Railway
1.8
km
Chester Rows
2.3
km
40 Watergate Street
The Antiques Shop
1.7
km
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
1.8
km
Gallery
The Watergate Street Gallery
1.8
km
Church
Ebenezer Baptist Church
840 m
1 Greenway Street
Statue of Minerva
2.1
km
8 The Groves
River Dee
2.4
km
Garden
Chester Roman Gardens
2.4
km
Garden
Chester Cathedral Falconry and Nature Gardens
2.3
km
Nearby
Chester Town Criers
270 m
Park
Alexandra Park
570 m
Restaurants
Sticky Walnut
240 m
11 Charles Street
The Bawn Lodge Bar
330 m
8-10 Hoole Road Hoole
The Suburbs
240 m
22 Charles Street
Deli-Vert
560 m
10A Faulkner Street Hoole
Made in Italy
340 m
25 Faulkner Street
Delhi Street
330 m
29 Faulkner Street
The Shanghai Restaurant
500 m
4 Hoole Road
Bromfield Arms
290 m
43 Faulkner Street Hoole
The Waiting Room Bar & Lounge
1.3
km
City Road
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Comfy bed
Great location
Cold bedrooms
Average service
7.4/10
Very good
Rooms
7.6
Location
8.6
Service
6.2
Dining
7.2
Guest reviews
7.4/10
based on 5 reviews
3.5/5
based on 144 reviews
7.4
7.4/10 based on 740 reviews
#47 of 76 B&Bs / Inns in Chester based on Tripadvisor
John
United Kingdom,
May
2024
7.0/10
The hotel is located in the very nice area of Hoole in Chester, close to the train station. The rooms offer a comfy bed and tea and coffee making facilities, but they can feel a bit cold in the freezing temperatures. The four poster bed adds a touch of luxury to the room. The service could benefit from improvement in customer service skills. Dining included French bread for drinks. Overall, the facilities are satisfactory with some minor room for enhancement.
Rooms
7.0
The rooms are equipped with a comfy bed and tea and coffee making facilities, but they can feel cold in the freezing temperatures. The four poster bed adds a luxurious touch.
Service
6.0
Service was decent, but there is potential for improvement in customer service skills.
Location
8.0
The hotel is conveniently close to the train station and not far from Chester town centre. The area of Hoole in Chester is very nice.
Dining
7.0
The dining experience included French bread for drinks. Some improvements could enhance the dining service.
Facilities
7.0
Overall, the facilities provided are satisfactory, with room for minor enhancements.
Comfy bed
Cold bedrooms
Ronald
United Kingdom,
March
2024
8.0/10
I had a lovely stay at this hotel. The rooms were comfortable and had a cozy 4 poster bed, perfect for enjoying our morning coffees. The tea and coffee making facilities were a nice touch. The beds were super comfortable, providing a great night's sleep. The service could be improved with a bit more training in customer service skills. The location in the beautiful area of Hoole in Chester was excellent, close to the city center and convenient with a nearby bus stop. The dining experience was enjoyable, especially for the included drinks and Chinese dishes. The facilities were great, offering everything needed for a pleasant stay, although there is room for improvement in some areas.
Rooms
8.0
The rooms were comfortable and had all the amenities we needed.
Service
7.0
The service was decent but could be more polished with better customer service skills.
Location
9.0
The hotel is situated in the lovely area of Hoole in Chester, close to the city center and with good access to public transportation.
Dining
8.0
The dining experience was pleasant with included drinks and tasty Chinese dishes.
Facilities
8.0
The facilities provided everything we needed for a comfortable stay.
Comfortable beds
Service improvement needed
Joanna
United Kingdom,
February
2024
7.2/10
The hotel is located in a very nice area of Hoole in Chester, close to the city center. The bedrooms are freezing cold but have very comfortable beds. The service could do with an NVQ in customer service. The dining experience was for drinks only, and the croissants were served. The facilities are adequate, but there is room for improvement in some areas.
Rooms
8.0
The bedrooms are freezing cold with very comfortable beds.
Service
6.0
The service could do with an NVQ in customer service.
Location
8.0
The hotel is located in a very nice area of Hoole in Chester, close to the city center.
Dining
7.0
The dining was for drinks only, and the croissants were served.
Facilities
7.0
The facilities are adequate but could be enhanced.
Peter
United Kingdom,
December
2023
7.4/10
The hotel is located in the very nice area of Hoole in Chester, close to city sites and within walking distance to restaurants & pubs. The rooms are equipped with tea and coffee making facilities and feature very comfortable beds. A special highlight was the 4 poster bed in the entrance of our bedroom at no extra charge. The hotel could benefit from improving their customer service skills, maybe by providing training with an NVQ. The dining experience, although included, lacked local sweets, and the facilities were adequate.
Rooms
8.0
The rooms were lovely, with comfortable beds and tea and coffee making facilities available.
Service
6.0
The staff could do with some improvement in customer service skills.
Location
9.0
The hotel is situated in the very nice area of Hoole in Chester, close to city sites and with easy access to restaurants & pubs.
Dining
7.0
The dining experience was good but lacked local sweets.
Facilities
7.0
The facilities were decent and met our needs during the stay.
Timothy
United Kingdom,
September
2023
7.4/10
This hotel has a mix of positives and negatives. The rooms in the entrance with a 4-poster bed are comfortable, but those with the wooden bed are in a terrible condition. The service could be improved with better customer care skills. On the bright side, the location is excellent, situated in the very nice area of Hoole in Chester and very close to the train station. Although the dining experience was average, the French fries were enjoyable. Overall, the facilities are satisfactory.
Rooms
7.0
The rooms have a mix of conditions: some are comfortable, but others are in terrible shape.
Service
6.0
The service could be better with improved customer care skills.
Location
9.0
The hotel is located in the very nice area of Hoole in Chester and is very close to the train station.
Dining
7.0
The dining experience was average, but the French fries were enjoyable.